Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website and services provided by grendavoli.top Ltd ("Company", "we", "us", or "our"). By accessing or using our website at grendavoli.top or engaging with our services, you agree to be bound by these Terms.

Last updated: 15th January 2026

Acceptance of Terms

By accessing, browsing, or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our website or services. These Terms constitute a legally binding agreement between you and grendavoli.top Ltd.

Description of Services

grendavoli.top Ltd provides e-commerce review management systems and related services to retail businesses. Our services include but are not limited to review collection platforms, analytics dashboards, response management tools, and integration services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with appropriate notice to existing clients.

User Obligations

When using our website and services, you agree to:

  • Provide accurate, current, and complete information when creating accounts or submitting forms
  • Maintain the security of your account credentials and notify us immediately of any unauthorised use
  • Use our services only for lawful purposes and in accordance with these Terms
  • Not interfere with or disrupt the operation of our website or services
  • Not attempt to gain unauthorised access to our systems or other users' accounts
  • Not use our services to transmit harmful, offensive, or illegal content
  • Comply with all applicable laws and regulations when using our services
  • Respect the intellectual property rights of grendavoli.top and third parties

Account Registration and Access

Certain features of our services may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account or any other breach of security.

Payment Terms

For paid services, payment terms will be specified in your service agreement. All fees are non-refundable unless otherwise stated in writing. We reserve the right to suspend or terminate services for non-payment. Prices may be changed with appropriate notice to existing clients.

Intellectual Property

All content, features, and functionality on grendavoli.top, including but not limited to text, graphics, logos, software, and design elements, are owned by grendavoli.top Ltd or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission. Any feedback or suggestions you provide regarding our services may be used by us without restriction or compensation.

Data Protection and Privacy

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Service Availability

While we strive to maintain continuous service availability, we do not guarantee that our website or services will be available at all times. We may experience downtime for maintenance, updates, or due to factors beyond our control. We will make reasonable efforts to provide advance notice of planned maintenance.

Limitation of Liability

To the maximum extent permitted by law, grendavoli.top Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our website or services. Our total liability for any claim related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim during the twelve months preceding the claim.

Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

Indemnification

You agree to indemnify and hold harmless grendavoli.top Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Third-Party Services

Our services may integrate with or link to third-party websites, applications, or services. We are not responsible for the content, privacy policies, or practices of third-party services. Your use of third-party services is subject to their respective terms and conditions.

Governing Law

These Terms are governed by and construed in accordance with the laws of Cyprus and the European Union, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Cyprus, and you hereby consent to the personal jurisdiction and venue therein.

Dispute Resolution

Any disputes arising from these Terms or your use of our services will be resolved through good faith negotiations. If negotiations fail, disputes may be resolved through binding arbitration in accordance with Cyprus arbitration rules, or through the competent courts of Cyprus.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including breach of these Terms. You may terminate your account at any time by contacting us. Upon termination, your right to use our services will cease immediately, though certain provisions of these Terms will survive termination, including intellectual property rights, liability limitations, and governing law clauses.

Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be replaced with a valid provision that most closely reflects the intent of the original provision.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on grendavoli.top, constitute the entire agreement between you and grendavoli.top Ltd regarding your use of our website and services.

Contact Information

If you have questions about these Terms of Service, please contact us: